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Scanning QR Codes

Welcome! This guide shows you how to access restaurant menus and place orders using Payverge's QR code system. No app download required!

What is a QR Code?​

A QR code is a square barcode that you can scan with your phone's camera. At Payverge restaurants, each table has a unique QR code that gives you instant access to the menu.

TODO: ADD IMAGE - Example of a QR code on a table tent

How to Scan​

Using iPhone (iOS)​

  1. Open Camera App

    • Use the built-in Camera app (not a third-party app)
    • No special settings needed

  2. Point at QR Code

    • Hold your phone 6-12 inches from the code
    • Make sure the entire code is visible
    • Camera will automatically detect it

  3. Tap the Notification

    • A notification banner appears at the top
    • Shows the restaurant name
    • Tap to open in Safari

  4. Start Browsing

    • Menu opens in your browser
    • No app download needed!

TODO: ADD IMAGE - Screenshots showing iPhone QR scanning process

Using Android​

  1. Open Camera App

    • Use your default Camera app
    • Or Google Lens if available

  2. Point at QR Code

    • Hold phone 6-12 inches away
    • Ensure good lighting
    • Keep code in frame

  3. Tap the Link

    • Link appears on screen
    • May say "Open with Chrome" or "Open link"
    • Tap to open

  4. Start Browsing

    • Menu loads in your browser
    • Ready to order!

TODO: ADD IMAGE - Screenshots showing Android QR scanning process

What Happens After Scanning?​

1. Welcome Screen​

You'll see:

  • Restaurant Logo - Business branding
  • Restaurant Name - Where you're dining
  • Welcome Message - Greeting from the restaurant
  • Navigation Options - Menu, Bill, Service

TODO: ADD IMAGE - Screenshot of welcome screen after scanning

2. Table Information​

The system knows:

  • Which table you're at
  • Your unique session
  • Your order history
  • Your bill status

Privacy Note: Your session is private and only linked to this table visit. No personal information is collected.

After scanning, you have three main options:

📖 Menu​

  • Browse the full menu
  • View item photos and descriptions
  • See prices
  • Add items to your order

💳 Bill​

  • View your current bill
  • See all ordered items
  • Check total amount
  • Make payment

🔔 Service​

  • Request service
  • Call a server
  • Ask for assistance
  • Special requests

TODO: ADD IMAGE - Screenshot of navigation bar

Troubleshooting​

QR Code Won't Scan​

Try These Solutions:

  1. Improve Lighting

    • Move to better light
    • Avoid shadows on code
    • Turn on flashlight if needed

  2. Adjust Distance

    • Move closer or farther
    • Try 6-12 inches away
    • Keep phone steady

  3. Clean the Code

    • Wipe any dirt or moisture
    • Ensure code isn't damaged
    • Ask staff for new code if needed

  4. Check Camera

    • Make sure lens is clean
    • Close other apps
    • Restart camera app

Camera Doesn't Detect Code​

Check Settings:

iPhone:

  1. Go to Settings > Camera
  2. Enable "Scan QR Codes"
  3. Try scanning again

Android:

  1. Open Camera settings
  2. Enable "Google Lens suggestions"
  3. Or download Google Lens app

Solutions:

  1. Tap the Notification

    • Don't just scan - tap the link
    • Look for banner at top of screen

  2. Manual Entry

    • Ask staff for table URL
    • Type in browser
    • Format: payverge.io/t/[code]

  3. Try Different Browser

    • Use Safari (iPhone)
    • Use Chrome (Android)
    • Avoid in-app browsers

Code Says "Table Not Available"​

Possible Reasons:

  • Table is inactive
  • Restaurant is closed
  • Technical issue
  • Wrong QR code

Solution:

  • Ask staff for assistance
  • They can activate the table
  • Or provide correct code

Tips for Best Experience​

Before Scanning​

  • ✅ Ensure good lighting
  • ✅ Clean your camera lens
  • ✅ Have internet connection
  • ✅ Update your phone if needed

While Using​

  • ✅ Keep browser open
  • ✅ Don't close the tab
  • ✅ Stay connected to WiFi/data
  • ✅ Allow notifications (optional)

For Groups​

  • ✅ Everyone can scan same code
  • ✅ Each person gets own session
  • ✅ Orders appear on shared bill
  • ✅ Can split payment later

Privacy & Security​

What We Track​

We Know:

  • Which table you're at
  • Items you ordered
  • Your bill total
  • Payment status

We Don't Know:

  • Your name (unless you provide it)
  • Your phone number
  • Your email address
  • Your location outside restaurant

Data Usage​

  • Session data deleted after you leave
  • Payment info handled securely
  • No marketing emails
  • No data selling

Security​

  • Secure HTTPS connection
  • Encrypted payment processing
  • No stored credit card info
  • Blockchain-verified transactions

Alternative Access Methods​

If You Can't Scan​

Option 1: Manual URL

  1. Ask staff for table URL
  2. Type in browser: payverge.io/t/[code]
  3. Replace [code] with your table code

Option 2: NFC Tap (if available)

  1. Some tables have NFC tags
  2. Tap phone to tag
  3. Link opens automatically

Option 3: Staff Assistance

  1. Ask server for help
  2. They can create bill manually
  3. You can still view and pay

Frequently Asked Questions​

Do I need to download an app?​

No! Everything works in your mobile browser. No app download required.

Can multiple people scan the same code?​

Yes! Everyone at the table can scan the same QR code. Each person gets their own view but orders go to the same bill.

What if I accidentally close the browser?​

Just scan the code again! Your session and orders are saved.

Does this work on all phones?​

Yes! Works on iPhone, Android, and any phone with a camera and browser.

Do I need to create an account?​

No account needed! Just scan and start ordering.

Is my payment information secure?​

Yes! We use blockchain technology and encrypted connections for maximum security.

Can I use this for takeout?​

Yes! Some restaurants have QR codes at the counter for takeout orders.

What if the QR code is damaged?​

Ask your server for a new code or the table URL to type manually.

Next Steps​

Now that you know how to scan:

Having trouble? Ask your server for assistance or contact the restaurant directly.